Terms of service
OVERVIEW
This website is operated by Cupids. Throughout the site, the terms “we”, “us” and
“our” refer to Cupids. Cupids offers this website, including all information, tools and
Services available from this site to you, the user, conditioned upon your acceptance of
all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service”
and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”),
including those additional terms and conditions and policies referenced herein and/or
available by hyperlink. These Terms of Service apply to all users of the site, including
without limitation users who are browsers, vendors, customers, merchants, and/ or
contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By
accessing or using any part of the site, you agree to be bound by these Terms of Service.
If you do not agree to all the terms and conditions of this agreement, then you may not
access the website or use any Services. If these Terms of Service are considered an offer,
acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject
to the Terms of Service. You can review the most current version of the Terms of Service
at any time on this page. We reserve the right to update, change or replace any part of
these Terms of Service by posting updates and/or changes to our website. It is your
responsibility to check this page periodically for changes. Your continued use of or
access to the website following the posting of any changes constitutes acceptance of those
changes.
Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform
that allows us to sell our products and Services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of
majority in your state or province of residence, or that you are the age of majority in
your state or province of residence and you have given us your consent to allow any of
your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in
the use of the Service, violate any laws in your jurisdiction (including but not limited
to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of
your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be
transferred unencrypted and involve (a) transmissions over various networks; and (b)
changes to conform and adapt to the technical requirements of connecting networks or
devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of
the Service, use of the Service, or access to the Service or any contact on the website
through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not
limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate,
complete or current. The material on this site is provided for general information only
and should not be relied upon or used as the sole basis for making decisions without
consulting primary, more accurate, more complete or more timely sources of information.
Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information,
necessarily, is not current and is provided for your reference only. We reserve the right
to modify the contents of this site at any time, but we have no obligation to update any
information on our site. You agree that it is your responsibility to monitor changes to
our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or
content thereof) without notice at any time.
We shall not be liable to you or to any third party for any modification, price
change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website.
These products or Services may have limited quantities and are subject to return or
exchange only according to our Refund Policy: [LINK TO REFUND POLICY]
We have made every effort to display as accurately as possible the colors and images
of our products that appear at the store. We cannot guarantee that your computer monitor's
display of any color will be accurate.
We reserve the right but are not obligated, to limit the sales of our products or
Services to any person, geographic region or jurisdiction. We may exercise this right on a
case-by-case basis. We reserve the right to limit the quantities of any products or
Services that we offer. All descriptions of products or product pricing are subject to
change at any time without notice, at the sole discretion of us. We reserve the right to
discontinue any product at any time. Any offer for any product or service made on this
site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other
material purchased or obtained by you will meet your expectations, or that any errors in
the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole
discretion, limit or cancel quantities purchased per person, per household or per order.
These restrictions may include orders placed by or under the same customer account, the
same credit card, and/or orders that use the same billing and/or shipping address. In the
event that we make a change to or cancel an order, we may attempt to notify you by
contacting the e‑mail and/or billing address/phone number provided at the time the order
was made. We reserve the right to limit or prohibit orders that, in our sole judgment,
appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information
for all purchases made at our store. You agree to promptly update your account and other
information, including your email address and credit card numbers and expiration dates, so
that we can complete your transactions and contact you as needed.
For more details, please review our Refund Policy
here
.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor
have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as
available” without any warranties, representations or conditions of any kind and without
any endorsement. We shall have no liability whatsoever arising from or relating to your
use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own
risk and discretion and you should ensure that you are familiar with and approve of the
terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website
(including the release of new tools and resources). Such new features and/or Services
shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials
from third parties.
Third-party links on this site may direct you to third-party websites that are not
affiliated with us. We are not responsible for examining or evaluating the content or
accuracy and we do not warrant and will not have any liability or responsibility for any
third-party materials or websites, or for any other materials, products, or Services of
third parties.
We are not liable for any harm or damages related to the purchase or use of goods,
Services, resources, content, or any other transactions made in connection with any
third-party websites. Please review carefully the third-party's policies and practices and
make sure you understand them before you engage in any transaction. Complaints, claims,
concerns, or questions regarding third-party products should be directed to the third
party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest
entries) or without a request from us, you send creative ideas, suggestions, proposals,
plans, or other materials, whether online, by email, by postal mail, or otherwise
(collectively, 'comments'), you agree that we may, at any time, without restriction, edit,
copy, publish, distribute, translate and otherwise use in any medium any comments that you
forward to us. We are and shall be under no obligation (1) to maintain any comments in
confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine
in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory,
pornographic, obscene or otherwise objectionable or violates any party’s intellectual
property or these Terms of Service.
You agree that your comments will not violate any right of any third party, including
copyright, trademark, privacy, personality or other personal or proprietary rights. You
further agree that your comments will not contain libelous or otherwise unlawful, abusive
or obscene material, or contain any computer virus or other malware that could in any way
affect the operation of the Service or any related website. You may not use a false e‑mail
address, pretend to be someone other than yourself, or otherwise mislead us or third
parties as to the origin of any comments. You are solely responsible for any comments you
make and their accuracy. We take no responsibility and assume no liability for any
comments posted by you or any third party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy
Policy, which can be viewed here
.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains
typographical errors, inaccuracies or omissions that may relate to product descriptions,
pricing, promotions, offers, product shipping charges, transit times and availability. We
reserve the right to correct any errors, inaccuracies or omissions, and to change or
update information or cancel orders if any information in the Service or on any related
website is inaccurate at any time without prior notice (including after you have submitted
your order).
We undertake no obligation to update, amend or clarify information in the Service or
on any related website, including without limitation, pricing information, except as
required by law. No specified update or refresh date applied in the Service or on any
related website should be taken to indicate that all information in the Service or on any
related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are
prohibited from using the site or its content: (a) for any unlawful purpose; (b) to
solicit others to perform or participate in any unlawful acts; (c) to violate any
international, federal, provincial or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual
property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage,
intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity,
race, age, national origin, or disability; (f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be
used in any way that will affect the functionality or operation of the Service or of any
related website, other websites, or the Internet; (h) to collect or track the personal
information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j)
for any obscene or immoral purpose; or (k) to interfere with or circumvent the security
features of the Service or any related website, other websites, or the Internet. We
reserve the right to terminate your use of the Service or any related website for
violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be
uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service
will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of
time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole
risk. The Service and all products and Services delivered to you through the Service are
(except as expressly stated by us) provided 'as is' and 'as available' for your use,
without any representation, warranties or conditions of any kind, either express or
implied, including all implied warranties or conditions of merchantability, merchantable
quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Cupids, our directors, officers, employees, affiliates, agents,
contractors, interns, suppliers, Service providers or licensors be liable for any injury,
loss, claim, or any direct, indirect, incidental, punitive, special, or consequential
damages of any kind, including, without limitation lost profits, lost revenue, lost
savings, loss of data, replacement costs, or any similar damages, whether based in
contract, tort (including negligence), strict liability or otherwise, arising from your
use of any of the Service or any products procured using the Service, or for any other
claim related in any way to your use of the Service or any product, including, but not
limited to, any errors or omissions in any content, or any loss or damage of any kind
incurred as a result of the use of the Service or any content (or product) posted,
transmitted, or otherwise made available via the Service, even if advised of their
possibility. Because some states or jurisdictions do not allow the exclusion or the
limitation of liability for consequential or incidental damages, in such states or
jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Cupids and our parent, subsidiaries,
affiliates, partners, officers, directors, agents, contractors, licensors, Service
providers, subcontractors, suppliers, interns and employees, harmless from any claim or
demand, including reasonable attorneys’ fees, made by any third party due to or arising
out of your breach of these Terms of Service or the documents they incorporate by
reference or your violation of any law or the rights of a third party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be
unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the
fullest extent permitted by applicable law, and the unenforceable portion shall be deemed
to be severed from these Terms of Service, such determination shall not affect the
validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date
shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us.
You may terminate these Terms of Service at any time by notifying us that you no longer
wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with
any term or provision of these Terms of Service, we also may terminate this agreement at
any time without notice and you will remain liable for all amounts due up to and including
the date of termination; and/or accordingly may deny you access to our Services (or any
part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of
Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site
or in respect to the Service constitute the entire agreement and understanding between you
and us and govern your use of the Service, superseding any prior or contemporaneous
agreements, communications and proposals, whether oral or written, between you and us
(including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed
against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services
shall be governed by and construed in accordance with the laws of Singapore.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this
page.
We reserve the right, at our sole discretion, to update, change or replace any part of
these Terms of Service by posting updates and changes to our website. It is your
responsibility to check our website periodically for changes. Your continued use of or
access to our website or the Service following the posting of any changes to these Terms
of Service constitutes acceptance of those changes.
SECTION 20 - SMS MARKETING
By consenting to Cupids’ SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
For any questions, please text HELP to the number you received the messages from. You can also contact us at support@cupids.com for more information.
We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Your right to privacy is important to us. You can see our Privacy Policy here to determine how we collect and use your personal information.
SECTION 21 - USER-GENERATED CONTENT (UGC)
User Responsibilities:
- Compliance: By submitting or sharing UGC, you agree to comply with our content guidelines, community standards, and applicable laws. You are solely responsible for the UGC you post.
- License to Use: You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute your UGC, in whole or in part, for the purpose of displaying and promoting it on our platform. This license is granted solely to enable us to operate, improve, and promote our services.
- Ownership: You retain ownership of your UGC, and our use of your content does not transfer any ownership rights to us.
- Disclaimer of Liability: We are not responsible for the content created or posted by users on our platform. Users are responsible for their own actions and UGC. We disclaim any liability arising from UGC or user interactions on our website.
- Use of Testimonials: The video testimonials are intended to provide genuine reviews of our fragrances. By using our website, you understand that these testimonials reflect the opinions of the individuals recorded and do not necessarily represent our views or endorsements. We are not responsible for any consequences arising from the use of video testimonials on our website, including any issues related to privacy, consent, or the accuracy of the content.
SECTION 22 - SUPPLEMENTS
- Product Disclaimer and Warnings
- Our testosterone-boosting supplement is not a substitute for professional medical advice, diagnosis, or treatment. It is essential to consult with a qualified healthcare provider before starting any new dietary supplement regimen. Any information provided on our website is for informational purposes only and should not be considered medical advice.
- Health and Safety Responsibilities
- By using our testosterone supplement, you acknowledge and accept the following responsibilities:
- You are responsible for following recommended dosages and guidelines for safe use.
- Misuse or excessive use of the supplement is at your own risk.
- Refund and Return Policy
- We have a refund and return policy in place for our supplement. Please review our refund and return policy here for detailed information on conditions, timelines, and associated fees.
- FDA Disclaimer
- Our testosterone supplement has not been evaluated by the U.S. Food and Drug Administration (FDA) or equivalent regulatory authorities in other jurisdictions. It is not intended to diagnose, treat, cure, or prevent any disease.
- Legal Jurisdiction
- These Terms of Service are governed by the laws of Arizona. Any legal actions or disputes related to the purchase and use of the supplement will be subject to the exclusive jurisdiction of the courts located within Arizona.
- User Education
- It is essential to read product labels, warnings, and instructions before using the supplement. We encourage you to seek advice from healthcare professionals if you have any health concerns or questions about the supplement.
- Reporting Adverse Effects
- If you experience any adverse effects or reactions to our supplement, please report them to us promptly.
- Disclaimer of Liability for Health Outcomes
- We are not healthcare professionals, and our supplement is not a replacement for professional medical advice, diagnosis, or treatment. We make no guarantees or claims about specific health outcomes or results from using our supplement. The use of our supplement is at your own discretion and risk.
- Arbitration Agreement
- Any disputes or claims arising out of or related to the purchase and use of our supplement, including questions regarding its interpretation, application, enforceability, or validity, shall be resolved through binding arbitration in accordance with the rules of Arizona. Both parties agree to waive their right to a trial by jury.
SECTION 23 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@cupids.com.